POWELL

Second time we have used their service for Jag convertible. Received excellent, professional service. We give them a 10!

I was impressed with the quick turn around of both the quote and the service (next morning). Fair pricing and polite professional staff. Highly recommend.

Good Technicians that know what they are doing. They found that 2 of my brand new tires were defective. I took my van back to where I bought he tires and that placed replaced them for free. 2 previous trips... read moreGood Technicians that know what they are doing. They found that 2 of my brand new tires were defective. I took my van back to where I bought he tires and that placed replaced them for free. 2 previous trips to the same place that installed the tires, they never found the problem, Oxford did 1st time. read less

I had the front wheel bearings replaced on my 2014 Ram 1500. Oxfords did a great job with the repair and got my truck done when they said they would with no issues. I would recommend they’re services to anyone!
Great... read moreI had the front wheel bearings replaced on my 2014 Ram 1500. Oxfords did a great job with the repair and got my truck done when they said they would with no issues. I would recommend they’re services to anyone!
Great job guys! read less

Trust, it's one word but says it all. Professionals at every level, Oxford Automotive started my experience with them by honoring a part warranty for something that they did not originally install, with a $ zero dollar cost... read moreTrust, it's one word but says it all. Professionals at every level, Oxford Automotive started my experience with them by honoring a part warranty for something that they did not originally install, with a $ zero dollar cost to me. Since that time a few years ago, I've had our cars in for maintenance and repairs a few times. The most recent visit was a used car inspection on a European Import that was well worth the investment. read less

This shop has been my mechanic for a long time. They are always very professional, with clear, thorough communication. Their diagnostic services are top notch and they always good care of my car!

Ben and his team at Oxford have yet again exceeded my expectations! Started with the loaner car, the constant texts or phone calls about the status of the work or just making everything easy not to mention the value of... read moreBen and his team at Oxford have yet again exceeded my expectations! Started with the loaner car, the constant texts or phone calls about the status of the work or just making everything easy not to mention the value of the work completed. I see why this small business will be around in Powell for a very long time. Thanks Ben! read less

They were all around amazing! I’ve had a rough go around with different auto mechanics. This mechanic proved to be highly professional and efficient. Excellent communication and quality service. I am extremely grateful for the excellent work they did on... read moreThey were all around amazing! I’ve had a rough go around with different auto mechanics. This mechanic proved to be highly professional and efficient. Excellent communication and quality service. I am extremely grateful for the excellent work they did on my vehicle. They used on brand parts for my Subaru. I highly recommend using them. read less

Great communication and very professional. I’d had a dealer service department tell me that I needed to replace tires and took my vehicle here for a second opinion from a friends recommendation. And surprisingly learned that the tires still had... read moreGreat communication and very professional. I’d had a dealer service department tell me that I needed to replace tires and took my vehicle here for a second opinion from a friends recommendation. And surprisingly learned that the tires still had plenty of life and did not need replaced! Was so impressed with that experience that I later had my other vehicle towed to them (past many other repair shops) when I needed a battery replaced, among other items. They fit me in right away and took great care with my car and me! I will never go anywhere else again! read less

I found Oxford via a Google search. It seemed like they really pushed for people to write positive reviews. So I was skeptical. (Companies can't win! Very positive reviews, skeptical. Negative review, not considered.) It turns out the experience was... read moreI found Oxford via a Google search. It seemed like they really pushed for people to write positive reviews. So I was skeptical. (Companies can't win! Very positive reviews, skeptical. Negative review, not considered.) It turns out the experience was truly as good as the reviewers said it was. I took my Certified Pre-Owned 2017 BMW 430i XTrac for its first service since we purchased it. They did an oil change, filter, fluid, etc. But they also checked over the car and generated a detailed report (it was an additional charge, but very reasonable.) The report thoroughly reviewed all major parts of the car, and 1) made me feel confident I purchased a good car, and 2) gave me the information I needed to feel like I was familiar with a newly purchased but 3+ year-old car. Mix in the incredible customer service, and I have now found a new home for all of my car's service. Ben was very patient answering my (many) questions, and the communication was great. Everyone was extremely pleasant to talk to, and the arrangements for picking up and dropping off were awesome. I'm actually looking forward to my next oil change. read less

I received a flyer from Oxford Automotive sometime after I moved into the area (June 2020) and stuck it in my briefcase for future reference. When I came time for my next oil change I pulled out the flyer and... read moreI received a flyer from Oxford Automotive sometime after I moved into the area (June 2020) and stuck it in my briefcase for future reference. When I came time for my next oil change I pulled out the flyer and gave them a call. From that very first phone call to every little interaction since I knew this place was different. Every employee smiles a lot and seems happy. They are all very professional and the location was super clean and tidy. I learned long ago to never trust a messy sushi chef and that concept can be applied across many different businesses. I'm confident that they pay attention to detail and will always put the customer first. Ben (manager) and Tim made a great first impression. I'll be back! (and I'm telling everyone I know to take their vehicles there for service). read less

My family loves using Oxford Automotive! They are professional, courteous and experienced. When you drop your vehicle off, you know it's in great hands!
Great job Oxford team!!

Our experience with Oxford Automotive was, hands down, the best vehicle repair experience we’ve ever had. The folks at Oxford were communicative, friendly, and patient with all our questions. They performed the work in a timely manner and saved us... read moreOur experience with Oxford Automotive was, hands down, the best vehicle repair experience we’ve ever had. The folks at Oxford were communicative, friendly, and patient with all our questions. They performed the work in a timely manner and saved us about $1,000 from what the dealer had quoted us for the exact same work. read less

Hands down the best auto repair experience I’ve ever had! They were incredibly thorough with my vehicle, sent multiple pictures and updates along the way, and fully transparent with cost and price. I will use them for any vehicle I... read moreHands down the best auto repair experience I’ve ever had! They were incredibly thorough with my vehicle, sent multiple pictures and updates along the way, and fully transparent with cost and price. I will use them for any vehicle I drive in the future, as well as recommend them to anyone I know needing service! read less

I love coming to Oxford Automotive. The staff are friendly and knowledgeable and always willing to go to extra mile to make sure you’re taken care of! I appreciate their expertise. Thank you all!