During our holiday visit to Columbus relatives, our car tire picked up a screw on 27 Dec and developed a slow leak. After checking in with 8 different tire stores in the area who were unable to help us, we finally found Oxford Automotive in Westerville. It was late in the afternoon and we had an elderly family member with us and the tire was almost flat and we were becoming desperate. The service advisor, Michelle was very friendly and quickly gathered our information and got a service professional to assess our tire. They quickly got us into the service bay and our family was moved to the spacious and well lit waiting area with coffee and hot chocolate. within 20 minutes, our tire was fixed, all other tires (which were low) were properly inflated and we were on our way. We can honestly say after visiting 8 other tire stores in the local area, that Oxford Automotive was the best in terms of initial greeting, store appearance, speed of assessment and timeliness of service - not to mention it cost less than $25 to fix. We can't tell you what a relief it was to have that fixed. Thank you very much to the team at Oxford - they really saved our holiday so we could continue on the Buffalo, NY the next day without worries.
Thanks for sharing this! I have been at the mercy of others in an emergency and know how it feels to get taken care of by people who understand what you are going through. Glad you made it back safely. Blessings to you!
- Oxford Automotive - Westerville