Oxford Automotive

This was my first visit to Oxford Automotive. The staff was very polite and professional. The facility was clean and inviting. I was impressed by the level of diagnostic detail shared, including pictures. Originally, I scheduled an oil change but asked also to have my brakes checked. It was discovered that I was in immediate need of brakes pads and rotors. They were able to work my vehicle in that afternoon and gave it back to me the next morning. I was even offered a ride home! I highly recommend Oxford and will be utilizing them for my future automotive needs.

Kudos to the team at Oxford Automotive in Westerville for helping a gal out. During a time of high stress (family being in the hospital), not only did they replace my badly worn brakes in record time, they searched around for a replacement subframe for my 2004 vehicle, which went above and beyond IMO. Will I use their services again? 100 percent YES!

Fast service.

I was very happy with my experience here. I will most certainly be going back. Might honestly be the best experience I ever had with a mechanic, not exaggerating. They diagnosed what was actually wrong with it, discovered that the repair done from the previous place was actually causing me the issues, fixed it handily, called me right away when it was done and my car has not sounded smoother since when I first got it. They gave me the detailed paperwork that I then took to the previous place who messed it up so I was able to get my refund from there as well. You can trust these guys. Finally felt like I was in good hands and no funny business was going on. Solid organization here and I will be recommending them to anyone needing a repair. Thank you, guys!

Very professional crew, very well work done, they showed all me the current via videos captured which I had not seen ever before.

Very clean, friendly and organized. My service advisor, Jeff Craig, was very helpful, kept me informed about the repair, had the car ready when he said it works be.

My daughter actually recommended Oxford Automotive Powell when the engine light came on in my car. I'm so glad I followed her advise. The staff are very professional, informative, friendly and the service was great. It took a week for the ordered parts to come in to complete the work so they graciously provided transportation for me to and from the shop. I highly recommend their service. Thank you!

Always amazing service !!!