Oxford Automotive

Service was professional and very responsive. Service: Air conditioning

I normally do my own wrenching, but am limited on what I can do with AC without the expensive gear shops have. My wife has a '13 Audi S4 where the AC stopped working. Doing some research, the High Pressure AC switch is a typical culprit. I should have just swapped it then as a guess, but after scanning the AC via VCDS, it wasn't showing any codes on the pressure switch (which they normally do), so I took it into Oxford based on recommendations from others on Next Door. They diagnosed my problem as being the G395 AC pressure switch. $127 for the diagnosis, took pictures, found codes from it. That's fine, I'm totally good with this. They even did some other inspections - I'll get to that in a bit. They wanted $260 (parts and labor, they didn't show how much for each) to replace this high pressure G395 switch. Now, the switch is $111.67 at the dealer. You can buy an OEM switch for under $60 online new, as anyone who works on German cars knows you don't buy your factory parts from dealers. I knew this price was high, paid my diagnostic fee and took the car unrepaired. So you go - well, they charge full retail on parts, so it's really $149 to install it. I decided to try my hand as a DIY YouTube video. I've never done it before, I have no professional training other than wrenching on my own cars for years. It took me a total of 5 minutes to replace this switch. Let's call it 10 as I didn't film testing the AC after, grabbing the couple very basic tools needed, open/closing the hood, or putting the radiator cover on (which is max 30 seconds to do). 10 minutes is being very generous. So this shop wanted to charge me $150 in LABOR to do a job that would have taken them under 10 minutes. 15 dollars a minute. It was a super easy job, even for someone with little to no DIY experience. But wait, it gets worse. They also recommended a new air filter. Service interval is 55k miles. I changed it 14k miles ago. They didn't even pull it out, just saw the front edge with their camera with a little dirt on it. It was the typical quick-lube filter scam. They also recommended the cabin filter - that they didn't check - though that actually was due. They wanted $163 to replace both. Dealer price is $41 for the cabin filter and $35 for the air filter - again, dealer prices. $87 labor to replace a couple filters if you are a sucker enough to pay full dealer prices for filters. Cabin filter, I timed me from door open until car locked - 3 minutes, 5 seconds. First time ever doing it; I could do it in probably 2 minutes a 2nd time. I didn't do the engine air filter, as it wasn't needed, but its only a few minute job as I've done that before. I paid $14 for a Mann filter, as their stuff is really good. Online price for the engine filter, a factory one, is $22 from ECS Tuning. For what this place charges, why not just go to the dealer? Actually, you would probably spend less there. Service: Air conditioning

I came in for Synthetic Oil Change and Tire Rotation along with multipoint inspection in my Chrysler Pacifica Van . Let me say Ben, the manager, was there and he was very friendly and personable. The waiting area had K-Cup coffee and water along with some snacks. Clean and comfortable with tables to sit. It was not distracting like some of these Auto repair shops and I was able to take care of some business items while I waited. They got me in and out on time and their labor rates are very reasonable. Check them out. They do understand how to take care of people. I have found a new mechanic shop close to home. Thanks again for the outstanding service and value.

Prompt, fair prices, friendly, great waiting area with current newspapers....what's not to love??? Services: Oil change, Tire rotations

I took my car to them for a control module that had gone bad. They are very professional and did a good job of fixing my car. The kept me up to date on the repairs and when it would be done. They also took me home when I dropped the car off and picked me up when it was ready. That is a very nice feature of doing business with them. Service: Electrical repair

First time I used Oxford’s service. I was able to schedule within two days for an oil change. I waited for the service, completed in about an hour. Informative staff, I plan on using their service for future maintenance. Service: General repairs & maintenance

very professional. Very friendly! Timely service! They came highly recommended by family members. Will definitely go back. Service: Brakes