BMW

Great people. I couldn't get a rental. They let me use 1 of their loaner cars. If I have car problems again. I will go to Oxford.

I will tell all my family and friends to go to Oxford Auto. I was very impressed by how fast I was able to get the diagnosis and how quick I got my car back. They took care... read moreI will tell all my family and friends to go to Oxford Auto. I was very impressed by how fast I was able to get the diagnosis and how quick I got my car back. They took care of the claims process for my service contract and even gave me a loaner car. AWESOME JOB! Thanks to Dillon, Christian, and John C.!! read less

Everyone is always very polite, professional & does an awesome job. I never have any issues with the work they perform. They always explain & show me any issues they find, so I understand.

I took my Lexus to Oxford for a 120K mile check up. They made the necessary repairs but a day after I brought my car home, I started shaking if I drove over 25 mph. I let Oxford... read moreI took my Lexus to Oxford for a 120K mile check up. They made the necessary repairs but a day after I brought my car home, I started shaking if I drove over 25 mph. I let Oxford know and they immediately drove a rental car to my home and had a tow truck haul my Lexus back to their shop. They kept it a few days to make sure they diagnosed everything that could possibly be wrong then found a problem with a water pump. They replaced it along with a few other things, totally detailed my car and brought it back to me. It now drives just like the day I bought it. I simply cannot recommend a better automotive service center in the area. I will always take my cars here as I know they are trustworthy, professional and truly care about their customers' experiences. I special shout-out to their manager, Ben, for all of the extra care. You guys have a fantastic team and I hope you never change! read less

I had a fantastic experience at Oxford! They’re professional and helpful, which is a breath of fresh air. After years of being disappointed by chain auto repair spots I am so pleased that I don’t have to bring her right... read moreI had a fantastic experience at Oxford! They’re professional and helpful, which is a breath of fresh air. After years of being disappointed by chain auto repair spots I am so pleased that I don’t have to bring her right back to the shop because the noise/symptom is still there. I especially love the inspection email they send of what they found, it makes it so easy to select what I want to fix now and what to monitor for later. Thank you guys!! read less

We love Oxford Automotive. They were extremely thorough on the services they provided for my daughters vehicle prior to going to college. I was comfortable sending her to drive a couple hundred miles away because I knew her car was... read moreWe love Oxford Automotive. They were extremely thorough on the services they provided for my daughters vehicle prior to going to college. I was comfortable sending her to drive a couple hundred miles away because I knew her car was reliable and safe since Oxford looked over it. They also worked on my BMW when one of the service lights came on and did a fantastic job. I cannot recommend them enough. read less

It is difficult to find a good auto repair shop with competent mechanics. Oxford Automotive exceeded my expectations in every way. Outstanding service, dependability and professionalism. I will return for future repairs that might be needed... read moreIt is difficult to find a good auto repair shop with competent mechanics. Oxford Automotive exceeded my expectations in every way. Outstanding service, dependability and professionalism. I will return for future repairs that might be needed and will happily recommend them to others. Thanks so much guys! read less

Oxford Automotive doesn’t feel retro because of the decor. It feels retro because they put the SERVICE back in Auto Service and Repair. Not trying to be cheesy, but Jeff and Ben went above and beyond with communication and explanation.... read moreOxford Automotive doesn’t feel retro because of the decor. It feels retro because they put the SERVICE back in Auto Service and Repair. Not trying to be cheesy, but Jeff and Ben went above and beyond with communication and explanation. No pressure sales and diagnostics followed by a detailed diagnostic report that allowed me to choose what I wanted to address now and what to save for later. I truly felt like my time was valued as a client, and that is hard to find now. I would give 10 stars if I could. Go see Ben and his crew, they will not disappoint. read less

Service was very professional and best price in town! I had an oil change but they went above and beyond! They checked my car from bumper to bumper and told me what repairs are needed, explaining everything to me! Atmosphere... read moreService was very professional and best price in town! I had an oil change but they went above and beyond! They checked my car from bumper to bumper and told me what repairs are needed, explaining everything to me! Atmosphere is wonderful! I felt welcomed and at ease during the entire process. They were also very efficient and I was finished in record time! I would highly recommend Oxford Automotive for all service! read less

I went to Oxford Automotive for an oil change, tire rotation and new wiper blades. When they checked my oil they found it to be full and looked good. They informed me I did not need an oil change at... read moreI went to Oxford Automotive for an oil change, tire rotation and new wiper blades. When they checked my oil they found it to be full and looked good. They informed me I did not need an oil change at this time. They did put the new wipers blades on and the cost for that was great! Being a female a lot of automotive shops like to try to take advantage of me. But Oxford Automotive did not do this! They were honest and respectful. They are now my new automotive service!!!! read less

Everyone from the office, front desk, to the technicians are professional, kind and take time to explain things. Things are done in a timely manner. I had to leave my car there and they had a loaner for... read moreEveryone from the office, front desk, to the technicians are professional, kind and take time to explain things. Things are done in a timely manner. I had to leave my car there and they had a loaner for me. I thought I would not get a call till afternoon and got it around 12-12:30. I HIGHLY recommend Oxford Automotive!!! read less

This was my first time using Oxford Automotive, and I am so glad we chose them. I bought my daughter her first car two weeks ago from a "dealership" in Galloway, and less than 3 days later it started having... read moreThis was my first time using Oxford Automotive, and I am so glad we chose them. I bought my daughter her first car two weeks ago from a "dealership" in Galloway, and less than 3 days later it started having multiple issues. After spending more than a week trying to contact the "dealership" with no response, we contacted Oxford Automotive at the Delaware location. I spoke to Christian, who was extremely pleasant and took the time to explain the process of what would happen when I brought the car in. As soon as they had a loaner vehicle available for me to use while ours was being repaired, they had their employee Gordon come pick me up with it at my house, so my husband did not have to go out of his way. Gordon was so friendly, and the bright spot of my day. After they had completed the initial diagnostics, they sent a full report thru both email and text messages, along with photos. Christian called and walked me thru everything, and let me know exactly what was happening and how much each repair would be. When I picked up the vehicle today, they even stopped me before I used my credit card to tell me the had a $100/off coupon! If I hadn't already felt that they were trustworthy, honest, and really looking out for their customers- I had no doubt after that. It would have been something I would never have known about, and an extra $100 in their pocket. I really cannot express how grateful I am to have had such a nice experience with Oxford, and how appreciated I feel as a customer. I would absolutely recommend them, and will be a loyal customer. Thank you guys so much- my daughter is over the moon to have her car back! read less

I would recommend this business. Great service great prices. They were very accommodating

They did excellent work on my brakes after receiving multiple inconsistent quotes and details from other places. Also there was a vibrating noise under the car that even the dealership could not resolve got fixed by them. The car drove... read moreThey did excellent work on my brakes after receiving multiple inconsistent quotes and details from other places. Also there was a vibrating noise under the car that even the dealership could not resolve got fixed by them. The car drove like brand new when I picked it up. Brian was very informative and transparent throughout the process. I will definitely use them in the future for my repairs and service. read less

I brought my car in for an oil change, because of a flying sent in the mail. The service was extremely thorough. They gave me a detailed list of things that needed work, but I didn’t feel pressured which is... read moreI brought my car in for an oil change, because of a flying sent in the mail. The service was extremely thorough. They gave me a detailed list of things that needed work, but I didn’t feel pressured which is a huge deal. Highly professional, and honest. read less