“They are a sophisticated and modern shop with highly certified technicians.”
I'm driving a 7 year old Camry that runs better today than at any time since it was new, and that's thanks to Oxford Automotive. I've heard about and experienced too many horror stories about dealer service. Oxford is not just a country mechanic who can do a few things. They are a sophisticated and modern shop with highly certified technicians. They can do anything a dealer can do and do it better and at a better price than any dealer or franchise shop. Old-fashioned American values are still alive at this place!
“After a year of frustrations in paying over $2,000 to fix the the Jeep "death wobble", I was able to finally find a place to resolve my issue.”
The final straw for my truck was when I went to Tuffy's automotive to resolve this issue. They made me replace a part I already replaced and took three days to align my truck. Although my truck was still not aligned, they quoted me with waste in time and money repairs to resolve this issue. So I left that place with a horrible knocking and unsafe to operate truck. Keep in mind my truck was not that bad before I brought it to Tuffy's automotive. So I was done with this truck because no one seems to know how to fix this problem and I was tired of throwing money at the problem. I remembered I had a free oil change at Oxford Automotive from an event. I went there to get an oil change and I explained my situation. They told me they knew a resolution and it would be honest, I did not believe them because this has been an ongoing issue. They test drove my car and was shocked to how bad the Jeep "wobble" was. They told me to take a rental while they tighten a bunch of loose parts. So I came back to pick up my truck and they seemed confident they fixed it. I droved it that night and it drove a lot better but did not resolve the issue. They told me to bring it back and they told me it was a certain part that needs to be replaced. I told them I was done fixing this truck to be sure because if I pay and I am still having this issue, I will not be happy. I gave them permission to drive my car on all the raggiest roads in Columbus. So they offered me a rental while they fix it and test drive the truck like crazy. They told me it was fixed and you should feel no wobble issues. I picked up my truck and till this day I experienced no wobble issues. I highly recommend this place because they do care about their customers and try everything possible to help resolve issues. They are very experienced in what they do resolving my problem after 2 tries and I will be back for more services.
“I would absolutely and without hesitation recommend these guys for anyone needing service.”
“James and his crew at Oxford Automotive are great! From the very first time I went in they treated both me and my car great. When I first went in for a service, I think it was brakes, they went over the entire car giving me a list of what needed to be fixed and prices. They were very upfront about what I probably needed to do and what I could get away without doing since I have a car with 200K miles and want to keep my repair bills to a minimum. I've been really happy with their work, prices, and customer service. I would absolutely and without hesitation recommend these guys for anyone needing service. They are a bit out in the country but they have a small fleet of loaner cars that you can get for a very small fee (less then 1-day car rental at a normal rental place) for the entire time they have your car. A great local business that should absolutely be supported. Take your car to these guys! You will be happy that you did. PS - I am in no way affiliated with this business...I found them on Angie's List.”