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Oxford Automotive

Mon - Fri: 8:00 AM - 5:00 PM
Mon - Fri: 8:00 AM - 5:00 PM
Mon - Fri: 8:00 AM - 5:00 PM
Satisfied Customers Are Happy Customers!
5

Excellent service and prices. Pleasant experience

Michael, thanks for sharing your experience with Oxford.

- Oxford Automotive - Delaware
5

Great service at a great price! Very friendly staff, and the $24.00 rental car that you keep the entire time your car is in the shop is just the icing on the cake of a GREAT deal!

Patricia, it was great working for you. Looking forward to working for you in the future.

- Oxford Automotive - Delaware
3

(Updated) I was quoted $1300 over the phone so I had my truck towed to their shop. Once they had my vehicle they told me worst case it would be $2,000 so I gave them the ok to fix it. The next day that number became $3,100. Then after raising their price $1100 they called me back and raised it $1100 more and my quote became $4,200. I argued this amount and told them it was ridiculous so they offered for $1,300 to just throw it back together and they wouldn't guarantee any of the work or how long the truck would run. I argued this new quote and told them it was crap so they offered to put it back together for $600. I said just do it and I'll pick it up tomorrow, then an hour later they called back and went right back up to $1,300. UPDATE: My experience started off rough but in the end they made the required repair at the original quoted price and my truck is running strong. Ben was friendly, professional, and apologized for the confusion and frustration we experienced in the beginning. He explained the repair in detail and even included pictures of the problem they found before the repair. I really appreciated the rental car. Not being stranded while the repairs were being made was definitely a plus!

Thank you Jay for the review. Car repairs are not most people's idea of a fun way to spend their money. Thank you for working out the communication issues with us and taking the time to leave an honest and fair review.

- Oxford Automotive - Delaware
5

After a year of frustrations in paying over 2, 000 to fix the the Jeep "death wobble, I was able to finally find a place to resolve my issue. The finally straw for my truck was when I went to Tuffy's automotive to resolve this issue. They made me replace a part I already replaced and took three days to align my truck. Although my truck was still not aligned, they quoted me with waste in time and money repairs to resolve this issue. So I left that place with a worrible knocking and unsafe to operate truck. Keep in mind my truck was not that bad before I brought it to Tuffy's automotive. So I was done with this truck because no one seems to know how to fix this problem and I was tired of throwing money at the problem. I remembered I had a free oil change at Oxford Automotive from an event. I went there to get an oil change and I explained my situation. They told me they knew a resolution and I would be honest, I did not believe them because this has been an ongoing issue. They test drove my car and was shocked to how bad the Jeep "wobble" was. They told me to take a rental while they tighten a bunch of lose parts. So I came back to pick up my truck and they seemed confident they fixed it. I droved it that night and it drove a lot better but did not resolved the issue. They told me to bring it back and they told me it was a certain part that need to be replaced. I told them I was done fixing this truck to be sure because if I pay and I am still having this issue, I will not be happy. I gave them permission to drive my car on all the raggist roads in Columbus. So offered me a rental while they fix it and test drive the truck like crazy. They told me it was fixed and you should feel no wobble issues. I picked up my truck and till this day I experienced no wobble issues. I highly recommend this place because they do care about their customers and try everything possible to help resolve issues. They are very experienced in what they do resolving my problem after 2 tries and I will be back for more services. 👍

Lolisa, Thank you for your kind words. Resolving challenging vehicle problems like the "death wobble" in the Jeep you just brought in that makes being an auto tech really fun and rewarding! Our guys really do care about their customers and will really be encouraged that you are happy with this fix. Thanks for telling your story. We are looking forward to working for you in the future.

- Oxford Automotive - Delaware
5

Loved it..i travel a lot...and i hadn't received service like this since i've been home! Felt great not being treated like an outsider...which usually includes prices sky high! Loved the price and service! +10 on the rentals!

Thank you for telling about your experience with us.

- Oxford Automotive - Delaware
5

I've been Taking my cars there since 2010. The technicians at Oxford are Friendly, professional and knowledgeable. Even though I now live in Columbus, I still take every car I have owned there because of the value and quality of their work. The flat-rate rental is an added value. I recommend them to all of my friends.

Bob, thanks for recommending us to your friends. It's the highest compliment that can be paid.

- Oxford Automotive - Delaware
4

They were courteous, The inspection was welcome and helpful, and the workers were cordial. They even gave me advice on how I could better keep my vehicle running for longer. Overall, a great experience.

Jonathan, I'm glad your experience was good at Oxford. If there is anything that we can do to make it better please let us know.

- Oxford Automotive - Delaware
5

I just moved to the Delaware area & met Oxford Auto's owner at church. I took my Honda to them for some work & they communicated through the day about the work being done. They did above and beyond what I had originally asked for without any extra charge. And with the benefit of using one of their cars while mine was being worked on was phenomenal. This the by far the highest quality automotive service that I've ever used. Highly recommend this to anyone!

Dave. I'm glad that you brought your car in and for the friendship that has formed since.

- Oxford Automotive - Delaware
5

After moving to Ohio and feeling "stuck" with having to resort to a BMW dealership for repairs - I have finally found someone I can trust with my car! The Oxford staff is courteous, knowledgable, thorough, and fair. Although I did not need to use their loaner car service, it is nice to know that is an option available to me. I will not hesitate to return to if/when it is necessary, and I definitely recommend them.

We definitely service a lot of BMWs and are glad that you brought yours to us. Thank you for sharing your experience here.

- Oxford Automotive - Delaware
5

We had a minivan inspection before purchasing through a private sale. John did a wonderful job explaining the process he uses to check for previous collision/damage. The cost of this was way less than what I would have expected for a vehicle inspection. John was also very patient with us as well as accommodating. We were an hour and a half away from home and therefore needed a place to finish up the sales paperwork and he offered to let us finish the transaction at his shop. He put on cartoons for my two year old and allowed her to play with some of the toys he had around the shop. He allowed us to receive and send faxes of the paperwork. He even switched the license plates on the minivan for us. If we lived in town we would for sure use his shop for future work but since this is inconvenient, I wanted to put in a good word for those searching online. One last note...two other shops I called previously recommended John's shop; one did not do inspections and the other knew that John did a great job and had more equipment to do an inspection with our time crunch.

Oxford Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Oxford Automotive - Delaware (740) 747-2841, Oxford Automotive - Powell (614) 718-9471, Oxford Automotive - Westerville (614) 508-9077 if you have any issues in accessing any area of our website.
Oxford Automotive